General terms and conditions

1. Scope
The business relationship between Christoph Paulus (seller) and the purchaser shall be governed exclusively by the general terms and conditions (GTC) in effect at the time the purchaser placed its order as follows. Different conditions established by the purchaser will not be recognized by the seller, unless the seller gave explicit written consent to such conditions prior to the conclusion of the business contract.


2. Offer and conclusion
All offers are subject to change and non-binding. Contracts are only concluded by our written confirmation of the order or by means of invoice. All prices include the statutory sales tax of 19 %. Simulator tickets (excluding events) are valid three years, calculated from the 31st December of the year of issue.


3. Payment and delay
Payment will be made by prepayment, cash payment (only for simulator tickets) or PayPal. For PayPal payments the additional PayPal fees (1.9% + cross-border fee (depending on the country of origin) + 0.35 Euro) have to be paid by the purchaser. Please refer to the PayPal User Agreement for details. Payments are to be made within 14 days. Delivery does not occur until the full amount has been received. Simulator tickets will be shipped before payment receipt.


4. Revocation
You can revoke your contractual statement within two weeks without stating reasons in writing (e.g. letter, fax, email), or - when you got the merchandise before the expiration of the above time limit - by sending it back. The time limit starts with the receipt of this instruction in writing, but not before the merchandise has reached you as the receiver (in the case of recurring deliveries of similar products not before you received the first partial delivery). In order to not exceed the cancellation period the timely mailing of the revocation or the merchandise is sufficient. Address the revocation to:

Address:
Christoph Paulus
Friedhofstrasse 9A
52393 Huertgenwald
Germany

Phone: +49 (0)171 9627068
Email: info[at]cockpit-concept.de



Consequences of revocation

In the case of an effective revocation the mutually received benefits are to be returned and if so derived profits are to be returned. In case you are unable to reimburse us either in total or partially for services received, you are required to offer a compensation of equal value. For the deterioration of a thing you do not have value replacement. Any merchandise eligible for shipping will be returned at our risk. The customer is responsible for the cost of the return, if the supplied commodity corresponds to the ordered. Elsewise the return is free of charge for you. Merchandise not eligible for shipping will be picked up at yours. Duties for the compensation of payments must be fulfilled within 30 days. This time period begins for you with the posting of your rescission or the merchandise, for us with the reception of it.

Special note

The revocation does not apply to the delivery of goods that are manufactured according to customer specifications or that have been clearly tailored to personal requirements. It also does not apply to any data medium if the seal has been damaged.

Your right of revocation will be cancelled prematurely if the contract has been fulfilled completely at your express wish, before you exercised your right of revocation.



5. Delivery and shipping costs
The delivery of goods within Germany is carried out through Deutsche Post DHL, outside Germany through their respective partner.

Please note that there might be more costs according to the destination country that cannot be predicted at this time. These may be customs expenses or other expenses. Please inform yourself of the costs in your country before placing the order.



6. Termination of the contract by the seller
The seller is entitled - before conclusion of the contract - to terminate the contract for cause. In case the seller terminates the contract for cause the purchase price paid will be repaid instantly by means of the method of payment the purchaser selected during his order.


7. Termination of the contract by the purchaser / cancellation / loss of ticket (only for simulator tickets)
The purchaser is entitled to rescind the contract after the expiry of the cancellation period and seven days before the agreed date. In case you rescind the contract, we refund 50% of the purchase price paid. You reserve the right to prove that no costs or lower costs than those stated have been incurred.

Alternatively you have the opportunity to name a substitute participant or to reschedule your date once free of charge up to seven days before the agreed date.

In case an agreed date is cancelled by the purchaser within seven days before the agreed date or a change in booking free of charge according to the previous paragraph already took place, the seller reserves the right to charge a rebooking fee of 50 Euro.

In case of ticket loss we gladly issue a replacement ticket. For this we charge a fee of 20 Euro.

Upon non-appearance to the agreed date the ticket expires without substitution.



8. Liability
The liability of the seller for the breach of obligations and for offences is limited to cases of intent and gross negligence only.


9. Technical problems with the simulator
Despite regular maintenance of the simulator problems might occur. In case of technical problems before or during the simulator event the seller offers the purchaser alternative dates for the services not yet provided. The seller explicitly is not liable for oncosts which might be incurred for instance due to arrival and / or hotel stay.


10. Participants in the simulator event
Spectators up to two persons (three persons overall) are possible at any time. Due to limited premises additional persons cannot attend the simulator event and entry cannot be granted.


11. Privacy
Data processing takes place in accordance with the relevant statutory provisions of the German federal data protection law. Your customer data shall be stored, processed and used for the purpose of handling the contract.


12. Applicable law
The law of the Federal Republic of Germany shall apply with the exclusion of UN international trade law.


Should individual provisions of the GTC be or become invalid in whole or in part, the validity of the remaining provisions shall not be affected. In place of the invalid articles or their parts, the respective statutory regulations become effective.
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